Contacting YouTrack Support

When to Contact Support

• Critical system outages

• License-related issues

• Data corruption or loss

• Authentication system failures

• Performance degradation that impacts multiple users

How to Contact YouTrack Support

1. Submit a Support Ticket:

   • Go to https://youtrack-support.jetbrains.com/hc/en-us/requests/new

   • Provide detailed information about the issue

2. Tips for Effective Support Interactions:

   • Include screenshots of errors

   • Describe steps to reproduce the issue

   • Note any recent changes to the system